In terms of the turnaround for our purchase invoices, the process no longer takes a month, but just 5 days
Tom Coudyser - Accountant
Invoices had to be approved and paid manually, which was very time-consuming. This entire process could take up to a month. Several copies of one invoice were also in circulation, meaning an efficient filing system was a necessary evil. In addition, we weren’t able to maintain an overview and track everything in a structured way. Ex Arte was brought in to optimise our purchase invoice process and reduce our mountain of paperwork.
After a preliminary discussion, Ex Arte visited our office to check out our current process. This gave them a good picture of our workflow for dealing with incoming invoices. Based on their experience, they were able to advise us and support us in choosing the right strategy.
Ex Arte were able to implement their solution quickly. Thanks to Ex Arte, our purchase invoices are now scanned, which has considerably shortened our turnaround time for these invoices. The process no longer takes a month, but just 5 days, which has had an enormous impact on our business. The amount of time spent on processing purchase invoices has also been significantly reduced. Finally, our invoices are now stored in our ERP system much more quickly, which means it’s easier to keep track of things. So now we can connect customers directly to the right person.
We are very satisfied with our collaboration with Ex Arte and would not hesitate to recommend them. Ex Arte are one of the strongest players in document management. They has an exceptional product that it can also rapidly deploy. Plus, communication is clear and queries are dealt with within a day. As far as we are concerned, our collaboration does not stop here and we are certainly hoping to continue this success story for other sales invoices and purchase orders.